Terms and Conditions

Welcome to Bricoselox.com, the online store operated by COSTRUZIONI ELETTROMAGNETICHE INDUSTRIALI SRL (C.E.I. S.R.L.), with registered office at Corso Primo Levi, 7, 10098 Levi, Italy (hereinafter referred to as “the Company”).

Please read these Terms and Conditions carefully, as they govern the use of our website and the services offered. By accessing the website or making a purchase, you agree to fully accept the conditions outlined here. If you do not agree with any of these terms, we invite you to discontinue use of the website immediately. This document constitutes a binding agreement between you and the Company.

  1. Definitions

  • The Company: Bricoselox.com, operated by COSTRUZIONI ELETTROMAGNETICHE INDUSTRIALI SRL, located at Corso Primo Levi, 7, 10098 Levi, Italy.

  • The Website: The online platform accessible at https://bricoselox.com, managed by the Company.

  • The User: Any person browsing or using the website.

  • The Buyer (or “you”): Any individual completing a purchase on the website.

  • The Consumer: An individual purchasing goods or services for personal, non-professional purposes.

  • Privacy Policy: A document describing how we process users’ personal data.

  • Cookie Policy: A document explaining how we use cookies on the website.

  1. Operation of the Online Store Access to the Website and Services The Company is committed to ensuring the functionality and regular updates of the website. However, interruptions may occur due to maintenance or technical upgrades. The Company is not liable for any damages or losses resulting from such interruptions.

Purchase Procedure An order is considered completed only upon receipt of a confirmation email with the status “Order Confirmed.” At that point, the applied prices and conditions will be final.

Steps of the Purchase Procedure:

  1. Product Selection: Add the desired items to your cart.

  2. Data Entry: Provide the necessary information for shipping and payment.

  3. Order Confirmation: You will receive an email with your order details, which represents the confirmation of the purchase contract.

  4. Prices, Payments, and Promotions

  • Prices: All prices are in euros (EUR) and include VAT. Promotions are valid only for the period specified on the website.

  • Payment Methods: We accept cash on delivery, credit cards, and PayPal. The Company reserves the right to conduct security checks on payments.

  • Promotions: Any offers or discounts are subject to the terms specified on the website.

  1. Shipping and Costs Shipping costs are calculated during checkout and may vary depending on the selected method (standard or express). Delivery is managed through couriers selected by the Company.

  2. Product Safety and Responsibility Please follow the instructions included with purchased products. The Company is not responsible for damages resulting from improper use, unauthorized modifications, or user negligence.

  3. Right of Withdrawal You may exercise your right of withdrawal within 14 days of receiving the products by sending us an email at info@bricoselox.com.

Conditions for Withdrawal:

  • Products must be returned in their original condition, with intact packaging.

  • Return shipping costs are the responsibility of the customer.

  • Refunds will be processed within 8 business days of receiving the return.

Exceptions to the Right of Withdrawal:

  • Customized or made-to-order products.

  • Perishable goods or items with a short expiration date.

  • Sealed products that cannot be returned once opened for hygiene reasons.

  1. Warranties and Complaints

  • Product Warranty: All technical products sold are covered by a 24-month warranty. The warranty does not cover damage caused by normal wear and tear, misuse, or accidents.

  • Complaints: Any complaints about defects or damages must be reported within 48 hours of receiving the product, including photos and a detailed description of the issue.

  1. Limitation of Liability The Company is not liable for indirect or consequential damages arising from the use of purchased products. Overall liability is limited to the amount paid for the product.

  2. Force Majeure The Company will not be held responsible for delays or failures caused by events of force majeure such as natural disasters, strikes, or other unforeseen circumstances.

  3. Governing Law and Jurisdiction These Terms and Conditions are governed by Italian law. For any disputes, the competent court is that of Turin.

  4. Changes to Terms We reserve the right to modify these Terms and Conditions. Changes will become effective upon their publication on the website.

  5. Contact Information For questions or further information, you can contact us at:

COSTRUZIONI ELETTROMAGNETICHE INDUSTRIALI SRL (C.E.I. S.R.L.) Corso Primo Levi, 7 10098 Levi, Italy Email: info@bricoselox.com